FAQ

FAQ

General

What is Janni Bars?
Janni Bars creates handmade, natural shampoo bars, soaps, and bodycare products in Ireland. We help eco-conscious individuals reduce plastic waste with sustainable, biodegradable alternatives made from all-natural ingredients.
Where are your products made?
All Janni Bars products are handmade in our workshop in Longford, Ireland.
Are your products vegan?
Most of our products are vegan, but some contain honey, beeswax, or goat milk. Each product page lists all ingredients so you can choose what’s right for you.
Are your products cruelty-free?
Yes! We never test on animals, and all our products are cruelty-free.
Do you use palm oil?
No. All Janni Bars products are palm oil free.

Orders & Shipping

Do you ship internationally?
Yes, we ship worldwide! Shipping costs and times are calculated at checkout.
Do you offer free shipping?
Yes, orders over €60 qualify for free shipping within Ireland.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, Maestro, and Union Pay.

Product Use & Care

How do I use a shampoo bar?
Wet your hair and the bar, then rub the bar directly onto your scalp or between your hands to create a lather. Massage into your scalp and hair, then rinse thoroughly. Repeat if needed.
How do I use a conditioner bar?
After shampooing, wet the conditioner bar and glide it over the lengths and ends of your hair. Massage gently, leave for 1–2 minutes, then rinse well.
How do I care for my bars?
Store bars on a well-drained soap dish or slatted rack, away from direct water. Let them dry completely between uses to extend their life. For travel, keep them in a breathable cotton bag.
How long does a bar last?
On average, a shampoo or conditioner bar lasts 50–80 washes, depending on hair length and how often you use it.
Can I use your products on children?
Yes! We have a dedicated Kids Collection with gentle, mild formulas suitable for children’s sensitive skin and hair.
Are your products safe for pets?
Yes! We offer a Pet Care Collection with products specially formulated for dogs, cats, and horses.

Ingredients & Allergies

Are your products suitable for sensitive skin or allergies?
We offer a Sensitive Collection with fragrance-free and ultra-gentle formulas. Always check the ingredient list and do a patch test if you have specific allergies.
Do your products contain SLS, parabens, or artificial fragrances?
No. All Janni Bars products are free from SLS, parabens, and artificial fragrances.
What makes your products plastic-free?
We use only compostable or recyclable packaging—no plastic bottles, pumps, or wrap.

Hair & Skin Concerns

Which shampoo bar is best for curly hair?
Our Curly Hair Collection is specially formulated to define and hydrate curls, following the Curly Girl Method.
Do you have products for blonde or grey hair?
Yes! Our Blonde & Grey Collection is designed to brighten, tone, and care for light hair.
What about dandruff or sensitive scalps?
Try our Sensitive Collection or bars with ingredients like goat milk, oat, or unscented formulas for gentle care.
Will shampoo bars work for color-treated hair?
Yes, our bars are gentle and suitable for most color-treated hair, but always check the product description for details.

Eco & Ethics

Why switch to bars?
Bars last longer, reduce plastic waste, and are easier to travel with—plus, they’re packed with effective, natural ingredients.
How do I dispose of the packaging?
All packaging is compostable or recyclable. The drawstring bags, boxes, and wraps can go in your compost or recycling bin.
Are your products handmade?
Yes! Every bar is handmade in small batches in Ireland.

Returns & Support

What is your returns policy?
If you’re not happy with your purchase, please contact us within 14 days of receiving your order. We’ll do our best to resolve any issues.
How can I contact you?
You can reach us via the contact form on our website or by emailing info@jannibars.com. (Update with your preferred contact method if needed.)

Other

Do you offer gift sets or bundles?
Yes! We have a wide range of gift sets and bundles for every occasion—check out our Gift Sets and Bundles Collections.
How can I stay updated on news and launches?
Sign up for our mailing list or follow us on Facebook, Instagram, and TikTok for the latest updates, tips, and special offers.
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